Managed Services

Cash Handling at ATM

RemoteView ATM/ITM

RemoteView ATM/ITM enables you to view your equipment anytime, anywhere, and on any device. View current status and request service for your entire fleet through our dashboard.

RemoteView Diagnostics

Monitor, manage and maintain your ATMs and ITMs.  Reduce service calls by 2/3 with remote troubleshooting and timely resolution.

RemoteView Patch Management

Maintain compliance and keep your ATMs and ITMs secure with up to date Windows patches.

RemoteView Security Plus (PCI Compliant)

Protect your devices with a security suite that includes Anti-Virus, Anti-Malware and trusted App Control.

Automated EJ Archiving

View and download Electronic Journal reports that are uploaded automatically.

Marketing Updates and Screen Changes

Deploy advertisement screens to any and all ATMs and ITMs automatically, at times you choose.

Backups

Nightly image backups with ultra-fast recovery.

ATM Transaction Search

RemoteView Case Management

The latest addition to the RV Dashboard is Case Management. This allows you to upload your surveillance video (fraud, robbery, etc.) to a centralized web interface and share internally or externally with one click. The RV Dashboard is specifically designed to provide all of your security or ATM equipment info at your fingertips! Alarms, Video, ATMs reporting… you name it!

RemoteView ATM- Case Studies

Having it all: Improving ATM Profitability AND Customer Experience (INETCO Blog)

Going Granular: Seeing the ROI in ATM monitoring and transaction analytics (ATM Marketplace)

“The introduction of RemoteView ATM has helped us reduce costs, and increase the efficiency and consistency of our service across the branch system. Working with Cook and their RemoteView team has been a pleasure. They are always available and quick to respond. They have also made the transition from the old DVRs to the RVS system painless and easy to understand. Their superior solution and service quality, in my opinion, makes them a standout in the marketplace!” Melanie- Bank of Hope.

Download Brochure

Demo

  • Welch Systems

See the Machines in Action at our Demo Center

Learn More

Trusted Partners

Welch Systems Partners Welch Systems Partners Welch Systems Partners Welch Systems Partners Welch Systems Partners Welch Systems Partners Welch Systems Partners Welch Systems Partners Welch Systems Partners Welch Systems Partners Welch Systems Partners Welch Systems Partners